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Guidehealth has acquired the Value-Based Care Services business from Arcadia. If you have any questions, please reach out to our customer services at 888-227-8904.

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As of 3/8/2024, Guidehealth has established a lifeline connection with Availity for claims submission.

Providers can submit their claims through our existing payer IDs or choose to submit claims directly through Availity. If you are not registered with Availity, please create an account. Visit https://www.availity.com/availity-lifeline-self-serve-resources for information on how to register and set up 837 batch EDI claim submissions. These lifeline services are free for providers.

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